Altivo Media is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use and safeguard personal information when you visit our website or contact us.
Who We Are
Altivo Media is a property marketing business based in Scotland, providing services including photography, video, drone imagery, virtual staging, floorplans and brochure design.
For the purposes of UK data protection law, Altivo Media is the data controller of any personal data you provide to us.
If you have any questions about this Privacy Policy or how we use your data, you can contact us using the details provided on our website.
Information We Collect
We only collect personal data that you choose to provide to us.
When you submit an enquiry via our website contact form, we collect:
This information is sent directly to our shared studio inbox and is not processed using automated decision‑making or profiling.
Information We Process on Behalf of Clients
In the course of providing our services, Altivo Media may receive or access personal information supplied by clients, such as estate agents, property developers, landlords or other organisations. This may include information relating to property owners, occupiers, tenants or prospective purchasers.
Where we process personal data solely on behalf of a client and in accordance with their instructions, we act as a data processor and the client remains the data controller responsible for determining how that information is used.
We only use such information for the purpose of delivering the services requested by our client, including property marketing, photography, videography, floorplans, virtual staging, drone imagery and related marketing activities. We do not use this information for our own marketing purposes and we apply appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration or loss.
If you have any questions about personal data provided to Altivo Media by one of our clients, you should contact the relevant organisation directly in the first instance.
How We Use Your Information
We use your personal data only for legitimate business purposes, including:
We do not use your data for unsolicited marketing and we do not sell, rent or trade your personal information to third parties.
Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), our lawful basis for processing your personal data is:
You may withdraw your consent at any time by contacting us.
Data Storage and Security
Your personal data is received and stored securely within our email systems. We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss.
We retain personal data only for as long as necessary to respond to your enquiry or to maintain ongoing communication, after which it is securely deleted or archived in line with our internal policies.
Sharing Your Information
We do not share your personal data with third parties unless:
Your Rights
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us using the details on our website.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection: https://www.ico.org.uk
Cookies
Our website uses essential cookies to ensure it functions correctly. We do not use cookies to collect personal data or for targeted advertising.
(If additional cookies or analytics tools are introduced in the future, this policy will be updated accordingly.)
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be published on this page.
Last updated: 9 July 2026